Call us: 0800 328 4440 or +44 1225 688 050
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Delivery Information

Delivery

Wherever you are, we can reach you, anywhere in the World.
If your order is over £200, we will deliver it free of charge to any address in mainland UK. Any orders that are no UK mainland are subject to an additional delivery charge.
Please just contact us for a full delivery quote.
Unless you have chosen our installation option, our delivery drivers will only bring your equipment to your front door. So if you’ve ordered a large machine, you’ll need to make sure you’ve got the muscle on hand to move it to the right location in your house. Our delivery drivers aren’t covered to do that. Some of our larger items come on pallets. Please note if you wish to have the pallet removed you will need to notify the courier when they drop your item. We do not supply pallet removal services.

Delivery Timeframe

We know you’re chomping at the bit to start training with your new equipment, so we will always get it to you as quickly as we can. Our commitment to speedy delivery is backed up by our delivery promise.

*For international deliveries please note that delivery is kerbside only.
Delivery times vary depending on our stock levels. We will give you an estimated delivery time when you order and then follow this up with a confirmed delivery date and time. As a rough guide, our typical delivery timescales are:
Delivery only (no installation) 5-7 days
Delivery with installation 5-14 days
Custom made product 10-21 days

 

Installation

If you’d prefer, we can professionally install your machine and give you a full demo. Our installers have been comprehensively trained by equipment manufacturers, so they know their stuff and they will show you how to get the most out of your new gym machine. Unless we have told you otherwise, an extra charge applies for installation.
If you have any questions about your order, you can always just give us a call on 0800 328 4440 or +44 1225 688 050 or drop us an email sales@gymcompany.co.uk and we’ll do what we can to help.